Terms of service

Overview This website is operated by The Chic Soul Store. Throughout the site, the terms “we”, “us” and “our” refer to The Chic Soul Store. We offer this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”).

Section 1 - General Conditions We reserve the right to refuse service to anyone for any reason at any time. You understand that your content (not including credit card information), may be transferred unencrypted and involve transmissions over various networks. Credit card and payment information is always encrypted during transfer over networks.

Section 2 - Products and Services Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to return or exchange only according to our Return Policy.

Handcrafted Disclaimer: A portion of our catalog, including our artisan jewelry, is 100% handcrafted. Because these items are not machine-made, slight variations in color, texture, thread tension, and motif placement are expected. These variations are the natural signatures of the artisans and do not constitute product defects.

Section 3 - Pricing and Payment Policy Prices for our products are subject to change without notice.

To ensure efficient processing and to prevent fraudulent orders, The Chic Soul Store operates strictly on a 100% Prepaid basis. We do not offer or accept Cash on Delivery (COD). By placing an order on our website, you agree to pay the full purchase amount upfront using our provided secure payment gateways. We reserve the right to cancel any order if payment is flagged as fraudulent or incomplete by our payment processors.

Section 4 - Accuracy of Billing and Account Information We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household, or per order. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made.

Section 5 - Intellectual Property All content included on this site, such as original merchandise designs, graphics, logos, images, and text, is the property of The Chic Soul Store and protected by applicable copyright and intellectual property laws. You may not reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service or our designs without express written permission from us.

Section 6 - Third-Party Links Certain content, products, and services available via our Service may include materials from third parties. Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites.

Section 7 - Personal Information Your submission of personal information through the store is governed by our Privacy Policy.

Section 8 - Errors, Inaccuracies, and Omissions Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies, or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times, and availability. We reserve the right to correct any errors, inaccuracies, or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice.

Section 9 - Governing Law These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of India. Any disputes arising out of or relating to these terms shall be subject to the exclusive jurisdiction of the courts in Guwahati, Assam.

Section 10 - Changes to Terms of Service You can review the most current version of the Terms of Service at any time on this page. We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes.

Section 11 - Contact Information Questions about the Terms of Service should be sent to us at chicsoulstores@gmail.com